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Cultivating Psychological Safety in Healthcare: Insights from Naz Havai on the Synergy Tool (#016)

Title: Cultivating Psychological Safety in Healthcare: Insights from Naz Havai on the Synergy Tool (#016)

Show Notes:

Welcome back to another insightful episode of "Safe Space Made Simple" with your host, Trace Hobson. Today, we're joined by Naz Havai, an esteemed assistant professor at UBC School of Nursing and a dedicated health services researcher. This episode focuses on the critical aspects of psychological safety, leadership, and the innovative use of the Synergy Tool in clinical settings, offering invaluable insights for clinical leaders and healthcare managers.

Key Discussion Points:

  1. Impact of Staffing and Workload:

    • Naz shares her research findings on how staffing and workload significantly influence nurses' intentions to leave their profession, underscoring the necessity for evidence-based staffing strategies.
  2. The Synergy Tool in Action:

    • Discover the adaptation and implementation of the Synergy Tool in long-term care settings, its role in quantifying patient needs, guiding staffing decisions, reducing resident falls, and enhancing team communication.
  3. Fostering Psychological Health and Safety:

    • Learn about the positive effects of the Synergy Tool on healthcare staff's mental health, including reduced burnout and increased involvement, contributing to a safer and more supportive work environment.
  4. Leadership and Relationship Building:

    • Naz offers practical advice for leaders to cultivate psychological safety, build strong relationships with their teams, and implement presence-based leadership and trauma-informed management practices.
  5. The Power of Transformational Presence:

    • The importance of transformational and presence-based leadership in creating safe spaces within healthcare teams is discussed, ensuring staff feel valued, supported, and engaged.
  6. Looking Ahead:

    • Naz expresses hope for the wider adoption of the Synergy Tool across healthcare settings in Canada, highlighting its potential to revolutionize patient care and staff well-being through systematic, evidence-based approaches.

Closing Thoughts:

This episode highlights the crucial role of psychological safety, innovative staffing solutions like the Synergy Tool, and strong leadership in nurturing resilient, supportive, and efficient healthcare teams. By embracing these principles, clinical leaders and healthcare managers can transform healthcare environments into spaces of safety, support, and excellence.

To connect with Naz Havai, please reach out on LinkedIn:

Also, to learn more about the research that Naz is involved with, click on any of the links below:

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Remember, be a safe space. See you in the next episode!